FAQs

You can contact us through our official website or contact information, and our sales team will be happy to assist you.

The cooperation process mainly includes demand communication, sample confirmation, contract signing, production, quality inspection, logistics and distribution, etc.

You need to provide your company information, product needs, customization requirements, cooperation intentions and other relevant information.

The time for the cooperation process depends on your specific needs and order volume. Generally speaking, it may take weeks to months from demand confirmation to logistics delivery.

During the cooperation period, we will provide you with professional technical support, marketing suggestions and timely after-sales service.

We will provide you with a draft cooperation agreement, which will be signed by both parties after confirmation to ensure the legality and standardization of the cooperation process.

You can choose the product type and specifications that suit you based on your needs, budget, and expected results.

Our products have passed relevant quality certifications and inspections, including FDA, CE, etc., to ensure product safety and reliability.

Yes, we can provide some free samples for you to test and evaluate. Please contact our sales team for specific details.

Yes, we provide customized services; you can customize special specifications, packaging, private labels, etc. according to your needs.

Yes, we can provide personalized, customized services according to your needs and requirements, including product specifications, packaging, private labeling, etc.

Customized services may be subject to appropriate customization fees based on your specific requirements, which can be negotiated with our sales team.

The time for customized services depends on your specific needs and order volume. Generally speaking, we will provide you with customized solutions as soon as possible.

Customized services may have minimum order requirements based on your specific needs and product type; please consult our sales team for details.

Yes, you can book customized services through our official website or contact information, and our sales team will serve you wholeheartedly.

Yes, we offer bulk purchase discounts; the specific discount rate depends on the order quantity and cooperation method.

We accept a variety of payment methods, including bank transfer, credit card payment, PayPal, etc.

Yes, we provide legal invoices that can be used for reimbursement and accounting records.

Our product prices are based on a variety of factors, including order quantity, customization requirements, and market competition.

Shipping times depend on your location and the shipping method you choose. Generally speaking, international shipping can take anywhere from a few weeks to a few months.

You can track your order through our official website or the order number provided and learn about the logistics status and delivery progress of your order at any time.

Yes, we cooperate with a number of well-known logistics companies to ensure the timeliness and reliability of logistics and distribution services and provide you with a satisfactory distribution experience.

Yes, we support express delivery services. You can choose different delivery methods according to your needs, including ordinary express delivery and expedited express delivery.

Yes, you can contact our customer service team to modify the delivery address before order confirmation to ensure that the order can be accurately delivered to the address you specify.

Yes, our products support global logistics and distribution services, and you can receive our products anytime and anywhere.

Yes, if you are not satisfied with our products, you can apply for a return within a certain return period. For specific return policies, please refer to our official website or contact our customer service team.

If you find that there are quality problems with your product, please contact our customer service team immediately and provide relevant evidence. We will handle it and provide you with a solution as soon as possible.

You can contact our after-sales customer service team through the customer service contact information provided on our official website or the online customer service system, and we will provide you with timely help and support.

Our after-sales support team will respond to your inquiries and questions as soon as possible within working days to ensure that you can receive satisfactory solutions and support in a timely manner.

Yes, our products comply with relevant regulations and standards and have passed the necessary certifications and inspections. Details are available.